All our orders are dispatched by the founders, from the founders garage in Northern NSW, Australia.
SHIPPING RATES:
AUSTRALIA
Australian Standard Shipping for Small & Medium Size Toys ~ $13.50 AUD
Australian Standard Shipping for Large Size Toys ~ $18.95 AUD
All Domestic Shipping is Standard (2 - 8 DAYS)
Postal Service: Ratbag toys post via Australia Postal service. You will receive tracking upon dispatch. Delivery timeframes are estimates only and may vary depending on your destination. It will be worth the wait and we will throw a few stickers in there too!
INTERNATIONAL
Flat Rate Shipping ~ $60 AUD
All USA orders are shipped via DHL Express..
INTERNATIONAL CUSTOMS
Ratbag toys do not hold responsibility for any customs charges or local taxes due to the international shipments. Please check with your country's tax authorities. Unfortunately, we are unable to calculate these fees at the time of purchase.
If delivery is refused due to unpaid duties, taxes or tariffs and the order is returned to us, a refund will be issued for the items only, minus the original shipping costs and any return shipping fees incurred.
RETURNS
Should you wish to return this funky, fluffy, cheeky little mate we will offer you some stella service and a full refund of the product for change of mind.
If there happens to be a fault we will refund you the product and shipping.
We hope you love the little ratbag and do not need to be reading this bit!
For any questions, please contact us at admin@ratbagtoys.com